Workflow has 3 states:

  • Shipping Order
    • This is the first order. It is created by final customer. It represents the Shipping order and labels has been generated.
  • Quote
    • When your repair company has received the item, a quote for reparation can be created, linked with the Shipping Order.  quote
      • Once Quote is created, the final customer can reject or pay online. payQuote
  • Order Return to Customer
    • If the final customer has paid and item is repaired, company can generate another label to send it back to customer.


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